Warranty Information

WURX Containers warranties that their products will be free from defects due to faulty materials or workmanship to the original purchaser. We recommend venting containers daily based on temperature and elevation changes, we will not warranty Containers not vented, as it is not a manufacture defect. WURX Containers are covered for one year from the date of purchase. For a buyer who needs to return a new, unused item, then buyer shall pay for return shipping with a shipping provider of their choosing. This warranty covers products or items found to be defective under normal use and conditions, and a return must be initiated before the warranty window expires. WURX Containers will, at its discretion, either repair or replace any defective product covered by this warranty. We stand behind the WURX Containers brand and the craftsmanship behind its construction. Please note the following conditions. 

  • Any non-warranty returns are subject to a 10% restocking fee.

  • Customers must initiate a return within 10 days from the end of the warranty period.

  • Refunds will be processed within 5 business days for all delivered or authorized returns.

We limit our liability to replacement of the product only and cannot be responsible for vehicle or property damage.

In order for a warranty replacement be considered for any Container, please note:

You do not need to ship the Container to us, if it has contained fuel of any kind. Shipping companies prohibit the shipping of fuels or containers that have any fuel residue or fuel vapor inside. However, we will need a detailed photo showing the defect, and also a photo of the Container in question with a minimum of a 1/2 inch size hole drilled into the bottom. This will prevent the Container from ever being used again. Unless we receive a detailed photo of the defect, and a photo of the Container with a hole, we will not warranty the item.

We recommend venting Containers daily based on temperature and elevation changes, we will not warranty containers that have not been vented. 

Warranty on Fittings:

We offer a 30 (thirty) day warranty on Fittings from date of purchase. Need to use your warranty? You'll have up to 5 days after your warranty expires. If we issue a refund, you will see it in 5 business days. 

Please contact support@wurxcontainers.com to initiate a warranty request for WURX containers or fittings.

Tera Pump Warranty:

Please contact Tera Pump for warranty requests.